It’s recommended to have your fireplace serviced at least once a year to ensure it operates safely and efficiently. This includes cleaning, inspections, and addressing any potential issues.

Common signs include difficulty igniting, unusual noises or odors, inconsistent flames, or visible damage like cracks or discoloration.

Yes! We clean all types of fireplaces, tailoring our process to suit the specific needs of each type.

Most cleaning and maintenance appointments take about 1–2 hours, depending on the condition of your fireplace.

In most cases, yes! Our technicians are experienced with a wide range of models and brands. If parts are no longer available, we’ll recommend the best alternative solution.

No, frequent pilot light outages could indicate a more serious issue. Contact us for a repair to ensure your fireplace is safe to use.

Absolutely! During the consultation, we can recommend models and styles that suit your space and heating needs.

While we don’t perform full installations, we can connect you with trusted professional installers if needed.

While relighting is possible, it’s important to follow manufacturer instructions carefully. If issues persist, contact us for professional assistance to ensure safety.